Shipping and Returns

 

Shipping Domestic

standard shipping within australia is through carbon neutral courier sendle, where possible. all orders are shipped within two business days. we offer a flat rate of $10 for all domestic orders.

express shipping within australia is through australia post. all orders are shipped within two business days. we offer a flat rate of $25 for domestic express shipping orders.

Shipping International

international shipping is available. we offer a flat rate of $40 for all international order. the estimated delivery time is 5-10 business days. 

there may be additional customs and import taxes to pay on delivery. under law we don't hold any responsibility for these charges or any delays that may be encountered by customs checks. in accordance with Australian export regulations we are required to declare the exact value of all items on customs and duty forms.

Returns

if for any reason you are unhappy with your purchase and you would like to return your garment please email us at info@zino-ama.com within 14 days of receiving your order.

incase of wrong size or change of mind, a credit note or refund of the full amount paid will be given. all returns must be made within 14 days of purchase and items must be in unworn, original condition. 

unfortunately, all items sold under final sale are not able to be returned or refunded.